Fully Secured Written in Bengali Updated: June 2026

Xbajer Privacy Policy – Your Data How We Keep It Secure

Your personal data at Xbajer is treated like a trust. Everything — what data is collected and why, how it is stored, and who it may ever be shared with — is laid out openly here.

Our Core Principles on Privacy Protection

Xbajer believes that a user's data belongs to them. We collect only what is necessary and handle it with the utmost care.

Encrypted Storage

All your personal information is stored in encrypted form. No sensitive data is kept in plain text.

No Sale to Third Parties

Xbajer never sells your data. No personal information is transferred to third-party advertisers.

Minimal Data Collection

Only the information strictly necessary to provide the service is collected — nothing more.

Your Data, Your Control

You can view, correct, or request deletion of your personal data at any time.

Following International Standards

Xbajer operates in accordance with international data protection standards. Regular audits are conducted to ensure the security of your data.

Immediate Breach Alerts

In the event of a data security incident, affected users will be notified as quickly as possible and the necessary steps will be taken.

Last Updated: June 1, 2026

Brief Overview: Xbajer respects your privacy. This document clearly sets out what data we collect, why we collect it, and how it is kept secure. By using Xbajer, you consent to this policy.

1. What Information Is Collected

Xbajer only collects data that is necessary to provide our services. Data comes from two sources — what you provide directly, and what is automatically generated through your use of the platform.

Identity Information

Full name, date of birth, and national ID number (for KYC verification).

Contact Information

Mobile number and email address — for account verification, security alerts, and support.

Financial Information

Payment method numbers (bKash/Nagad/Rocket) and transaction history — for payment processing and KYC purposes.

Usage Data

Login times, betting activity, and game history — for platform improvement and responsible gaming monitoring.

Technical Information

IP address, device type, and browser information — for security and fraud prevention purposes.

2. How & Why Your Data Is Used

Xbajer uses collected data only for specific purposes, each of which is clearly outlined below:

Account Creation & Management: The information provided at registration is used to create your account and verify your identity. Without it, we are unable to provide our services.
Payment Processing: Financial information is used to process deposits and withdrawals and to maintain transaction records.
Security & Fraud Prevention: Technical data is used to detect suspicious activity and keep accounts secure.
Customer Support: Conversation records are retained to help resolve issues and improve support quality.
Responsible Gaming Monitoring: Usage data is analyzed to detect unusual gaming patterns so that support can be offered when needed.
Legal Obligations: Certain data must be retained for specified periods to meet regulatory requirements.
Platform Improvement: Usage data is analyzed to identify platform weaknesses and improve the overall experience.

3. Who Your Information May Be Shared With and Why

Xbajer does not sell your data or share it unnecessarily. However, data may be shared with third parties in the following limited circumstances:

  • Payment Processing Partners: Information required to process transactions via bKash, Nagad, Rocket, and bank transfers is shared with those providers. These partners are governed by their own privacy policies.
  • KYC Verification Services: Trusted third-party services may be used for identity verification. This information is used solely for verification purposes.
  • Legal Obligations: Information may be required to be disclosed in response to a court order or a lawful request from a regulatory authority. In such cases, Xbajer is legally obligated to comply.
  • Fraud Prevention Network: Limited data may be shared as part of industry-level fraud prevention measures — this is done to protect all users.
  • Business Succession: If Xbajer ever merges with or is acquired by another entity, data may be transferred under the terms of this policy, and users will be notified in advance.

Except for the cases mentioned above, Xbajer never discloses your information to third parties — particularly not to advertisers, data brokers, or marketing agencies.

4. Cookies & Tracking Technologies

The Xbajer platform uses cookies and similar technologies. Cookies are small text files stored on your device that help the platform remember your preferences.

You can disable cookies through your browser settings, though doing so may affect certain platform features. Disabling essential cookies will prevent you from logging in.

5. Data Security Measures

Xbajer uses multiple layers of technical and procedural measures to protect your information:

256-bit TLS/SSL Encryption: All data transmission from your browser to our servers is encrypted. Even if intercepted, it cannot be read.
Encrypted Database: All stored data — passwords, payment details, and personal information — is kept in hashed or encrypted format and cannot be read directly.
Access Control: Xbajer staff access data strictly on a "need-to-know" basis — each person can only see what is necessary for their role.
Regular Security Audits: Third-party experts regularly conduct penetration tests and security audits.
24/7 Security Monitoring: Automated and human monitoring teams watch the system around the clock — any unusual activity is detected immediately.
Dual Data Center Backup: Your data is backed up across two separate data centers — so even if one fails, nothing is lost.

Please keep in mind, however, that no one can guarantee 100% security on the internet. Take precautions on your end as well: use a strong password, keep 2FA enabled, and avoid logging in from unfamiliar devices.

6. Data Retention

Xbajer does not retain data indefinitely. Each category of data is subject to a specific retention policy:

  • Account Information: For as long as your account remains active. Following account closure, data is generally retained for up to 5 years in accordance with legal obligations.
  • Transaction Records: Up to 7 years for financial reporting and legal compliance.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming History: Up to 3 years for responsible gaming monitoring and dispute resolution.
  • Support Chat: Up to 2 years for service improvement and reference purposes.
  • Usage Logs & Cookie Data: Up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized so it can no longer identify you. If any data must be kept longer due to legal obligations, you will be informed.

7. Your Rights Over Your Data

Xbajer believes you have every right to control your own data. You may exercise the following rights at any time:

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Right to Access

You can request to see what information Xbajer holds about you.

✏️
Right to Rectification

If any of your information is incorrect or outdated, you may request a correction.

🗑️
Right to Erasure

Under certain circumstances, you may request the deletion of your data — provided there are no legal obligations requiring its retention.

📤
Data Portability

You may request a copy of your personal data in a portable, machine-readable format.

⛔
Right to Object to Processing

You may object to your data being used for specific purposes — such as marketing communications.

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Restrict Processing

You may request that data processing be restricted while an investigation is ongoing.

To exercise any of these rights, email support@xbajer.best or reach out via live chat. Xbajer aims to respond within 30 business days. In some cases, identity verification will be required before a request is processed.

8. Minors' Data

Xbajer is strictly for adults aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If a minor is found to have created an account using false information, that account will be closed immediately and any collected data will be deleted.

If a parent believes their child has accidentally registered on Xbajer, please contact support@xbajer.best — we will take prompt action.

9. Changes to This Policy

Xbajer may update this Privacy Policy at any time — due to changes in law, technological developments, or updates to our services. Where changes are significant, members will be notified in advance via their registered mobile number or email.

The date of each update will be noted at the top of this page. Continued use of the platform following any changes will be considered acceptance of the revised policy. If you do not agree with the changes, you will have the option to close your account.

Minor edits or language corrections will not be notified separately, so we recommend reviewing this page from time to time.

10. Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact Xbajer:

  • Email: support@xbajer.best — for privacy-related requests, please use "Privacy Request" as the subject line.
  • Live Chat: Chat with us directly via the platform's live chat — available 24 hours a day.

Xbajer typically responds to privacy-related requests within 7 business days. Complex requests may take up to 30 business days, in which case you will be notified in advance.

If you are not satisfied with how your complaint has been resolved, you may escalate it to the relevant regulatory authority.

FAQ

Xbajer was built primarily in Bangla with Bangladeshi users in mind, and Bangla is the platform's primary and complete interface language. Menus, notifications, bonus details, and support are all in Bangla. There is currently no language-switching option, as all content is tailored specifically for Bangla-speaking users. If additional languages are introduced in the future, members will be informed. If you need support in English, you can request it via live chat — some members of our team are able to assist in English.

There are several possible reasons why the app may not open or show an update prompt. Start by restarting your phone and trying again — this resolves the issue in many cases. If you see an "Update Required" message, delete the existing APK, then download and install the latest APK from the official Xbajer site. Before installing, you will need to enable installation from unknown sources on your phone: go to Settings > Security > Unknown Sources. If the app gets stuck loading, check your internet connection and make sure you have at least 100 MB of free storage. If your Android version is below 6.0, the app may not work — in that case, use the site directly through your mobile browser. If the problem persists, contact us via live chat with your phone model and Android version and our support team will assist you directly.

Your Information Is Completely Safe on Xbajer

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